Return & Exchange Policy
To return or exchange an item purchased on www.malaika-padma.com please contact us within 30 days from after you received your order at firstname.lastname@example.org and we will send you a return / exchange form, and guide you through our return process.
Items will be accepted for exchange and / or return only if it is in its original packaging and is not worn, washed, damaged or had had the tags removed. If an item fails to meet these criteria, it may not be exchanged or refunded. You must include a return form inside the package so we can connect your order to the items returned.
Return shipping costs will not be covered by Malaika Padma, and lost items will not be exchanged or refunded. We suggest that you ship the parcel with a tracked service and make sure it is fully insured. Once the items are received you will receive a refund and we will contact you by email.
If the products you received do not match your order, or were received damaged or have manufacturing faults, please contact us at email@example.com, please state the nature of the problem and enclose a photo if possible. Such claims needs to be made within 30 days after you received your, otherwise such claim may not be refunded. If an item you received arrived damaged or have manufacturing faults or not what you ordered, and if you will be required to ship the items back to Malaika Padma, your shipping costs will be covered by Malaika Padma.
Malaika Padma shorts that were not bought from www.malaika-padma.com are not eligible for refund or return. Nevertheless, if you want to exchange Malaika Padma shorts which were not worn, washed, damaged or had had the tags removed in its original packaging, please contact us at firstname.lastname@example.org and we may approve an exchange outside this policy restrictions.
We love Yoga, We love our shorts and we love our customers, and promise to always try to be generous when dealing with your exchange / refund requests.